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Terms and Conditions
Terms and Conditions
Consumer Rights - Vivomed Ltd is a UK based company and complies with UK consumer law including the Consumer Contract Regulations (valid from 13 June 2014),our Terms and Conditions do not affect your statutory rights. Consumer Contract Regulations give you the right to cancel an order and return any goods that may already have been dispatched, up to 14 days from receipt. The good should be returned in original, unworn condition to Vivomed within 14 days of receiving the goods.
VAT - Because we trade in the UK all prices on this site include VAT (Value Added Tax) at 20%. If you are shopping with us from outside the E.U. or a tax-exempt country such as the Channel Islands then this VAT does not apply. Our web site will automatically display all prices with the VAT deducted and you will be billed accordingly.
Card Payments, Security and Privacy
We accept most major credit cards and for off-line purchases will accept (£)Sterling Postal Orders, Personal Cheques, Bank Drafts and Bank transfers. Exchange rates around the world do vary all the time so payments made to Vivomed must always be in UK pounds (£) Sterling.
All information contained on this web site, including information relating to medical conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form. It is not meant to be a substitute for the advice provided by your own physician or other medical professionals or any information contained on or in any product packaging or labels.
YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS WEB SITE FOR DIAGNOSING A HEALTH PROBLEM. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURES OF THE PRODUCTS ON OR IN THE PRODUCT PACKAGING AND LABELS.YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE USE OF ANY PRODUCT PURCHASED FROM THE SPORTS MEDICINE STORE.
Any links on this web site to web sites operated by third parties are provided for your convenience only. We are not responsible for the content and performances of these web sites or for your transactions with them and our inclusion of links to such web sites does not imply any endorsement of the material on such web sites.
These terms and conditions apply to orders placed on the www.Vivomed.com website:
Carriage: All orders over £60.00 (ex vat) will be delivered free of charge in the UK and Ireland. For orders under £60 (ex vat), carriage will be charged depending on your delivery address.
Problems: Any damages or shortages must be notified to Vivomed within 3 days of receipt of goods. In the event of damaged goods or shortages Vivomed's responsibility will be limited to the refund value or replacement of the goods, and no consequential loss or damage can be accepted.
Non Delivery: Non delivery of goods must be reported within 30 days of placing the order, otherwise Vivomed will assume the order has been received in full. Vivomed will take no responsibility for reports of non delivery of goods after 30 days from the date of placing the order.
Returns: Under the Consumer Contract Regulations (valid from 13 June 2014) the customer has a cooling off period of 14 days, within which they are entitled to return the goods to Vivomed if they are not satisfied with the product. The customer must pay for the cost of returning the item to Vivomed.
Delivery of Aerosols: Delivery of aerosols is unavailable to any overseas location. Delivery of aerosols within the UK and Ireland is available in limited quantities per a package.
Prices: All prices are quoted net of Vat. Customers within the EU will have 20%Vat /Sales Tax added to their order.
Special Offers - Special offers and time limited promotional discounts are not to be used in conjunction with any other promotional discount codes or contractual discounts already in place. These special offers are subject to availability, while stocks last and can be removed or made void at any time.
Vat Registration: Vivomed's UK Vat Registration Number is 653864311